All items are shipped USPS Priority Mail unless otherwise requested. Shipping charges may vary depending on weight, package size, international shipping, and/or multiple item orders.
All orders are shipped out Monday through Friday, usually one to two business days after the order has been placed. Please allow up to two weeks for your order to arrive.
All items are packaged with the utmost care, however in the event that you receive a defective or damaged item, please contact us either at firstname.lastname@example.org or via telephone at 1-808-955-9552 Monday through Friday from 10am - 3:00pm Hawaii time.
To exchange an item for a different size or color, please mail item, a copy of the receipt, and a note stating the desired size and/or color to:
Hawai'i Army Museum Society
Attn: Mail Order Dept
PO Box 8064
Honolulu HI 96830
In the event of merchandise being returned, item/items must be in original package and in saleable condition. If credit card was used in purchase, the dollar amount will be refunded back to the purchaser's credit card.
Unfortunately, original shipping fees cannot be refunded.